1. A(n)___________________ serves as the main point of contact for the company by answering phone calls, taking messages, scheduling appointments and making travel arrangements. Answers: • virtual receptionist • event planner • research assistant • virtual professional 2. Which of the following statements about Google’s technical and quality guidelines is true? Answers: • It is advantageous if your web server supports the If-Modified-Since HTTP header • If using dynamic pages, it helps to keep the parameters short and the number of them few • Avoid using robots.txt to prevent crawling of search results pages or other auto-generated pages, even if they don’t add much value for users coming from search engines • Submitting new pages of your website at http://www.google.com/addurl.html as soon as they are online, helps to speed up indexing 3. Which of the following allows a user to access their computer or a clients computer via the Internet? Answers: • remote desktop sh...