1. Which of the following is a conflict resolution technique? Answers: a. Compromise a. Lay off a. Restructuring the organization 2. Which among the following is a technique of impression management? Answers: a. Avoiding Change a. Self Promotion a. Avoiding Blame 3. From among the following, which survey feedback tool is used in organizational development? Answers: a. High interaction among team members a. Assisting members to understand the processes/events with which they deal a. The use of questionnaires to identify the discrepancies in the members’ perception a. Training employees through unstructured group interactions 4. In Lewin’s Three-step model, which is the first step presented by Kurt Lewin? Answers: a. Refreezing a. Unfreezing a. Driving forces a. Movement 5. Which of the following is a/are primary characteristic/s of organization culture? Answers: a. Expansion a. Diversification a. Innovation and risk taking 6. Which of the following effects refers to a cognitive bias w...