1. Which of the following is a conflict resolution technique?
Answers:
a. Compromise
a. Lay off
a. Restructuring the organization
2. Which among the following is a technique of impression management?
Answers:
a. Avoiding Change
a. Self Promotion
a. Avoiding Blame
3. From among the following, which survey feedback tool is used in organizational development?
Answers:
a. High interaction among team members
a. Assisting members to understand the processes/events with which they deal
a. The use of questionnaires to identify the discrepancies in the members’ perception
a. Training employees through unstructured group interactions
4. In Lewin’s Three-step model, which is the first step presented by Kurt Lewin?
Answers:
a. Refreezing
a. Unfreezing
a. Driving forces
a. Movement
5. Which of the following is a/are primary characteristic/s of organization culture?
Answers:
a. Expansion
a. Diversification
a. Innovation and risk taking
6. Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?
Answers:
a. Halo effect
a. Contrast effect
a. Stereotyping
a. Projections
7. __________ is a type of organizational stress caused by sudden over-joy.
Answers:
a. Eustress
a. Euphoria
a. Hyper work stress
a. Hypo stress
8. Which of the following is an effective way of making decisions when people in an organization show resistance to change?
Answers:
a. Facilitation
a. Coercion
a. Manipulation
a. Negotiation
9. Which of the following is an informal group bound together by the active pursuit of a single issue?
Answers:
a. Coalition
a. Power
a. Politics
a. Consistency
10. Which view regarding conflict shows that conflict is a natural and inevitable outcome in a group?
Answers:
a. Individual view
a. Macro view
a. Human relations view
11. Which of the following is the period of learning that occurs before a new employee joins an organization?
Answers:
a. Pre learning stage
a. Pre arrival stage
a. Encounter stage
a. Metamorphosis stage
12. Which of the following is a behavioral theory of leadership?
Answers:
a. Ohio State Studies
a. University of Michigan studies
a. Fiedler model
a. Scandinavian studies
13. What is the term for the process whereby workers organize themselves to meet, discuss, and negotiate matters related to their work with their employers?
Answers:
a. Alternative bargaining
a. Distributive bargaining
a. Collective bargaining
a. Converse bargaining
14. A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:
Answers:
a. Big Five Model.
a. Four-component model.
a. Myers-Briggs type indicator.
a. Johari window.
15. ________ are the persons who act as catalysts and assume the responsibility for managing change activities.
Answers:
a. Change agents
a. Change managers
a. Change executives
a. Change personnel
Answers:
a. Compromise
a. Lay off
a. Restructuring the organization
2. Which among the following is a technique of impression management?
Answers:
a. Avoiding Change
a. Self Promotion
a. Avoiding Blame
3. From among the following, which survey feedback tool is used in organizational development?
Answers:
a. High interaction among team members
a. Assisting members to understand the processes/events with which they deal
a. The use of questionnaires to identify the discrepancies in the members’ perception
a. Training employees through unstructured group interactions
4. In Lewin’s Three-step model, which is the first step presented by Kurt Lewin?
Answers:
a. Refreezing
a. Unfreezing
a. Driving forces
a. Movement
5. Which of the following is a/are primary characteristic/s of organization culture?
Answers:
a. Expansion
a. Diversification
a. Innovation and risk taking
6. Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?
Answers:
a. Halo effect
a. Contrast effect
a. Stereotyping
a. Projections
7. __________ is a type of organizational stress caused by sudden over-joy.
Answers:
a. Eustress
a. Euphoria
a. Hyper work stress
a. Hypo stress
8. Which of the following is an effective way of making decisions when people in an organization show resistance to change?
Answers:
a. Facilitation
a. Coercion
a. Manipulation
a. Negotiation
9. Which of the following is an informal group bound together by the active pursuit of a single issue?
Answers:
a. Coalition
a. Power
a. Politics
a. Consistency
10. Which view regarding conflict shows that conflict is a natural and inevitable outcome in a group?
Answers:
a. Individual view
a. Macro view
a. Human relations view
11. Which of the following is the period of learning that occurs before a new employee joins an organization?
Answers:
a. Pre learning stage
a. Pre arrival stage
a. Encounter stage
a. Metamorphosis stage
12. Which of the following is a behavioral theory of leadership?
Answers:
a. Ohio State Studies
a. University of Michigan studies
a. Fiedler model
a. Scandinavian studies
13. What is the term for the process whereby workers organize themselves to meet, discuss, and negotiate matters related to their work with their employers?
Answers:
a. Alternative bargaining
a. Distributive bargaining
a. Collective bargaining
a. Converse bargaining
14. A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:
Answers:
a. Big Five Model.
a. Four-component model.
a. Myers-Briggs type indicator.
a. Johari window.
15. ________ are the persons who act as catalysts and assume the responsibility for managing change activities.
Answers:
a. Change agents
a. Change managers
a. Change executives
a. Change personnel
41 NOT Answered Yet Test Questions:
(hold on, will be updated soon)
16. With which of the following factors is stress associated?
Answers:
a. Limitations and uncertainty
a. Restrictions and supply
a. Winning and losing
a. Constraints and demands
17. Which theory of motivation uses the concepts of motivation and hygiene factors?
Answers:
a. ERG Theory
a. Two-Factor theory
a. Goal setting theory
a. Cognitive evaluation theory
18. What is referent power?
Answers:
a. Power dependent on personal traits such as charisma and good character
a. Power dependent on personal traits such as superior skills and abilities
a. Power dependent on personal traits such as authority and seniority
a. Power dependent on personal traits such as high level of identification with, admiration of, or respect for the power-holder.
19. State whether True or False.
(hold on, will be updated soon)
16. With which of the following factors is stress associated?
Answers:
a. Limitations and uncertainty
a. Restrictions and supply
a. Winning and losing
a. Constraints and demands
17. Which theory of motivation uses the concepts of motivation and hygiene factors?
Answers:
a. ERG Theory
a. Two-Factor theory
a. Goal setting theory
a. Cognitive evaluation theory
18. What is referent power?
Answers:
a. Power dependent on personal traits such as charisma and good character
a. Power dependent on personal traits such as superior skills and abilities
a. Power dependent on personal traits such as authority and seniority
a. Power dependent on personal traits such as high level of identification with, admiration of, or respect for the power-holder.
19. State whether True or False.
Legitimate political behavior is extreme political behavior that violates the implied rules of the game.
Answers:
a. True
a. False
20. Which type of organizational change is called decentralization of power?
Answers:
a. Structural change
a. Strategic change
a. Periodic change
a. Continuous change
21. The _________ type of corporate culture involves high levels of risk taking and dynamism.
Answers:
a. Bureaucratic
a. Clan
a. Entrepreneurial
a. Market
22. To which of the following can the growing interest in workplace spirituality be attributed?
Answers:
a. Workplace conflict
a. The desire to counterbalance the pressures and stress of a turbulent pace of life
a. Ill health of the employees
23. During which of the following does an employee express organizationally desired emotions during interpersonal transactions?
Answers:
a. Emotional labor
a. Felt emotions
a. Displayed emotions
a. Moods
24. _________ is a form of organizational resistance to change which includes lack of emotion and motivation.
Answers:
a. Informal resistance
a. Neural resistance
a. Core resistance
a. General apathy
25. Through which of the following can an individual organize and interpret his sensory impressions to give meaning to his environment?
Answers:
a. Decision making
a. Perception
a. Analytical ability
a. Personality
26. The________ theory determines the stability and instability of causes related to success or failure.
Answers:
a. Critical
a. Decision
a. Credibility
a. Attribution
27. Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:
Answers:
a. the same response in similar situations like everyone.
a. the same behavior in different situations.
a. different behavior in different situations.
28. Who provides an informal communication link between the negotiator and the opponents in third party negotiations?
Answers:
a. The consultant
a. The employer
a. The conciliator
29. State whether True or False.
Answers:
a. True
a. False
20. Which type of organizational change is called decentralization of power?
Answers:
a. Structural change
a. Strategic change
a. Periodic change
a. Continuous change
21. The _________ type of corporate culture involves high levels of risk taking and dynamism.
Answers:
a. Bureaucratic
a. Clan
a. Entrepreneurial
a. Market
22. To which of the following can the growing interest in workplace spirituality be attributed?
Answers:
a. Workplace conflict
a. The desire to counterbalance the pressures and stress of a turbulent pace of life
a. Ill health of the employees
23. During which of the following does an employee express organizationally desired emotions during interpersonal transactions?
Answers:
a. Emotional labor
a. Felt emotions
a. Displayed emotions
a. Moods
24. _________ is a form of organizational resistance to change which includes lack of emotion and motivation.
Answers:
a. Informal resistance
a. Neural resistance
a. Core resistance
a. General apathy
25. Through which of the following can an individual organize and interpret his sensory impressions to give meaning to his environment?
Answers:
a. Decision making
a. Perception
a. Analytical ability
a. Personality
26. The________ theory determines the stability and instability of causes related to success or failure.
Answers:
a. Critical
a. Decision
a. Credibility
a. Attribution
27. Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:
Answers:
a. the same response in similar situations like everyone.
a. the same behavior in different situations.
a. different behavior in different situations.
28. Who provides an informal communication link between the negotiator and the opponents in third party negotiations?
Answers:
a. The consultant
a. The employer
a. The conciliator
29. State whether True or False.
Personality is the sum total of ways in which an individual reacts and interacts with others.
Answers:
a. True
a. False
30. Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?
Answers:
a. Openness to experience
a. Agreeableness
a. Extraversion
a. Neuroticism
31. The values that are accepted throughout the organization are called:
Answers:
a. universal values.
a. organizational values.
a. core values.
a. ethical values.
32. The conflict that supports the goals of a group and improves its performance is called:
Answers:
a. dysfunctional conflict.
a. functional conflict.
a. task conflict.
a. relationship conflict.
33. In which leadership style do followers make attributions of heroic leadership abilities when they observe certain behavior?
Answers:
a. Charismatic
a. Transformational
a. Visionary
a. Autocratic
34. Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:
Answers:
a. Availability heuristic.
a. Assessment heuristic.
a. Representative heuristic.
a. None of these
35. In Maslow’s hierarchy of needs, which of the following tops the hierarchy triangle?
Answers:
a. Esteem
a. Physiological
a. Safety
a. Self-actualization
36. Who proposed Theory X and Theory Y?
Answers:
a. Frederick Herzberg
a. Douglas McGregor
a. Maslow
a. Clayton Alderfer
37. State whether True or False.
Answers:
a. True
a. False
30. Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?
Answers:
a. Openness to experience
a. Agreeableness
a. Extraversion
a. Neuroticism
31. The values that are accepted throughout the organization are called:
Answers:
a. universal values.
a. organizational values.
a. core values.
a. ethical values.
32. The conflict that supports the goals of a group and improves its performance is called:
Answers:
a. dysfunctional conflict.
a. functional conflict.
a. task conflict.
a. relationship conflict.
33. In which leadership style do followers make attributions of heroic leadership abilities when they observe certain behavior?
Answers:
a. Charismatic
a. Transformational
a. Visionary
a. Autocratic
34. Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:
Answers:
a. Availability heuristic.
a. Assessment heuristic.
a. Representative heuristic.
a. None of these
35. In Maslow’s hierarchy of needs, which of the following tops the hierarchy triangle?
Answers:
a. Esteem
a. Physiological
a. Safety
a. Self-actualization
36. Who proposed Theory X and Theory Y?
Answers:
a. Frederick Herzberg
a. Douglas McGregor
a. Maslow
a. Clayton Alderfer
37. State whether True or False.
A strong culture is a culture in which the core values are intensely held and widely shared.
Answers:
a. True
a. False
38. Based on the findings of the Managerial Grid, managers were found to perform best under the _____.
Answers:
a. 9,1 style
a. 9,9 style
a. 1,9 style
a. 1,1 style
39. Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?
Answers:
a. Theories X and Y
a. Theory Y
a. Theory X
a. Theory Z
40. __________ is the extent to which an individual believes they control the events which affect them.
Answers:
a. Machiavellianism
a. Locus of control
a. Integration
a. Risk seeking propensity
41. Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?
Answers:
a. Employee grievances
a. Employee conflict
a. Interpersonal conflict
a. Employee deviance
42. State whether True or False.
Answers:
a. True
a. False
38. Based on the findings of the Managerial Grid, managers were found to perform best under the _____.
Answers:
a. 9,1 style
a. 9,9 style
a. 1,9 style
a. 1,1 style
39. Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?
Answers:
a. Theories X and Y
a. Theory Y
a. Theory X
a. Theory Z
40. __________ is the extent to which an individual believes they control the events which affect them.
Answers:
a. Machiavellianism
a. Locus of control
a. Integration
a. Risk seeking propensity
41. Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?
Answers:
a. Employee grievances
a. Employee conflict
a. Interpersonal conflict
a. Employee deviance
42. State whether True or False.
Collaborating is the willingness of one party in a conflict to place the opponent’s interest above its own.
Answers:
a. True
a. False
43. Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?
Answers:
a. Cost-minimization strategy
a. Limitation strategy
a. Expansion strategy
a. Innovation strategy
44. Which structure creates dual lines of authority and combines functional and product departmentalization?
Answers:
a. Entrepreneurial
a. Matrix organization
a. Strategic Business Unit
a. Divisional organization
45. In coercive power, the base is dependent on:
Answers:
a. reward.
a. fear.
a. control.
a. position in the organization.
46. In Maslow’s hierarchy of needs, which of the following are described as higher order needs?
Answers:
a. Self actualization, esteem, social
a. Physiological, safety
a. Esteem, safety, social
a. Self actualization, physiological, esteem
47. An organization’s support programs which are focused on the employees’ total physical and mental condition are called_____.
Answers:
a. meditation programs
a. training of employees
a. wellness programs
a. relaxation techniques
48. Which of the following personality characteristics is associated with an individual who is pragmatic, maintains emotional distance and believes that ends can justify means?
Answers:
a. Self esteem
a. Machiavellianism
a. Self-monitoring
a. Risk taking
49. In the Fiedler model, the degree to which job assignments are procedurized is called:
Answers:
a. Leader-member relations.
a. Task structure.
a. Position power.
a. Least preferred co-workers questionnaire.
50. _________ is/are developed through external adaptation and internal integration.
Answers:
a. Organizational culture
a. Organizational politics
a. Organizational philosophy
a. Organizational ceremonies
51. Who proposed the concept of Managerial Grid?
Answers:
a. Peter Drucker
a. Margaret Thatcher
a. John Kotter
a. Blake and Mouton
52. Which principle states that a subordinate should have only one superior to whom he or she is directly responsible?
Answers:
a. The straight chain
a. The unity of diversity
a. The unity of command
53. State whether True or False.
Answers:
a. True
a. False
43. Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?
Answers:
a. Cost-minimization strategy
a. Limitation strategy
a. Expansion strategy
a. Innovation strategy
44. Which structure creates dual lines of authority and combines functional and product departmentalization?
Answers:
a. Entrepreneurial
a. Matrix organization
a. Strategic Business Unit
a. Divisional organization
45. In coercive power, the base is dependent on:
Answers:
a. reward.
a. fear.
a. control.
a. position in the organization.
46. In Maslow’s hierarchy of needs, which of the following are described as higher order needs?
Answers:
a. Self actualization, esteem, social
a. Physiological, safety
a. Esteem, safety, social
a. Self actualization, physiological, esteem
47. An organization’s support programs which are focused on the employees’ total physical and mental condition are called_____.
Answers:
a. meditation programs
a. training of employees
a. wellness programs
a. relaxation techniques
48. Which of the following personality characteristics is associated with an individual who is pragmatic, maintains emotional distance and believes that ends can justify means?
Answers:
a. Self esteem
a. Machiavellianism
a. Self-monitoring
a. Risk taking
49. In the Fiedler model, the degree to which job assignments are procedurized is called:
Answers:
a. Leader-member relations.
a. Task structure.
a. Position power.
a. Least preferred co-workers questionnaire.
50. _________ is/are developed through external adaptation and internal integration.
Answers:
a. Organizational culture
a. Organizational politics
a. Organizational philosophy
a. Organizational ceremonies
51. Who proposed the concept of Managerial Grid?
Answers:
a. Peter Drucker
a. Margaret Thatcher
a. John Kotter
a. Blake and Mouton
52. Which principle states that a subordinate should have only one superior to whom he or she is directly responsible?
Answers:
a. The straight chain
a. The unity of diversity
a. The unity of command
53. State whether True or False.
Unhealthy changes in eating habits, such as untimely meals or binge eating, or a sudden increase in the consumption of alcohol are behavioral symptoms of stress.
Answers:
a. True
a. False
54. On what basis are jobs grouped together in an organization?
Answers:
a. Departmentalization
a. Divisionalization
a. Work Specialization
a. Work Specification
55. __________ power is based upon the power holder’s superior abilities.
Answers:
a. Coercive
a. Definitive
a. Core
a. Expert
56. The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:
Answers:
a. the Attribution theory
a. Self-serving bias
a. Fundamental attribution error
a. Estimation error
Answers:
a. True
a. False
54. On what basis are jobs grouped together in an organization?
Answers:
a. Departmentalization
a. Divisionalization
a. Work Specialization
a. Work Specification
55. __________ power is based upon the power holder’s superior abilities.
Answers:
a. Coercive
a. Definitive
a. Core
a. Expert
56. The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:
Answers:
a. the Attribution theory
a. Self-serving bias
a. Fundamental attribution error
a. Estimation error
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